Webcare Assistant French (8-16 hours)

Nederland | Eindhoven

Introduction
Would you like to be a customer-friendly webcare assistant, who loves customer contact and supporting both our B&B owners and guests? Would you like to work in a truly international organization and could you see yourself as the French-speaking face of our company? Then this is the ideal job for you!

Who are we?
Bedandbreakfast.eu is the global B&B specialist with 4 million rooms and apartments and millions of visitors worldwide. Bedandbreakfast.eu B.V is a dynamic group of young professionals in Eindhoven. We believe that enjoying your work, using your own initiative and teamwork are the fuel of success.

Position
We are looking for a French-speaking webcare assistant to act as a point of contact for our French customers (B&B owners) and website visitors (guests). You will answer a variety of enquiries from B&B owners and give them tips on how to present themselves best on our website. You will also help the B&B owners to create their advertisement and with any questions they may have about running a B&B. You also support our website visitors in their search for the ideal B&B. Communication will be via telephone or e-mail.

Your skills

  • Post-secondary educated (HBO equivalent)
  • Skilled communicator. Both written and spoken
  • Customer-friendly, service orientated, patient and stress-resistant
  • Independent and assertive
  • Native French, but able to communicate (internally) on a professional level in English or Dutch
  • Strong computer skills
What we can offer you
An exciting and challenging position within a young enthusiastic team. Bed & Breakfast Europe has an informal ethos where colleagues are encouraged to come up with their own ideas and work on their own initiative. The lines of communication are kept short and the doors are always open. We work with passion and pride. Building a future for Bedandbreakfast.eu, where fun brings us together.
  • Hours per week: 8 - 16 hours
  • Competitive salary and travel costs
  • Flexible working hours
  • Department: webcare
  • Location: Eindhoven (Great public transport links and free parking facilities)
Do you want to join our team?
Does this opportunity excite you? Then you have to get in touch! Call us, mail us or drop in for a coffee. Send your C.V. to Evi Heijmans (e.heijmans@bedandbreakfast.eu) or give us a call on +31 40 7620600.

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