Customer Service Specialist Italian

Customer Service Italian | Netherlands | Eindhoven

Do you like to discover the most beautiful places during your holiday? Are you also that hardworking colleague, who is always in for a nice chat? Do you like to help B&B-innkeepers and guests and inspire them to get the best out of their B&B or holiday? Great! We could really use someone like you in our international team.

Who are we? is the B&B specialist worldwide, with 4 million rooms and apartments and millions of visitors. B.V is a dynamic group of young professionals in Eindhoven. We believe that enjoying your work, using your own initiative and teamwork are the fuel of success.

We are looking for someone to support our Italian Customer Service. Together with our current Italian colleague, you will be responsible for the communication with our Italian customers (B&B-innkeepers) and website visitors (guests). You answer questions of B&B-innkeepers and give them tips on how to present themselves on our website. You also help the B&B-innkeepers with their advertisement and with questions they have about running a B&B. Besides that, you support our website visitors in their search for the ideal B&B. The communication goes by phone, e-mail, Whatsapp and social media.

Your skills
  • Skilled communicator. Both written and spoken
  • Customer-friendly, service orientated, patient and stress-resistant
  • Independent and assertive
  • Native Italian, but able to communicate (internally) on a professional level in English or Dutch
  • Strong computer skills
What we can offer you
An exciting and challenging position within a young, enthusiastic team. B.V. has an informal ethos where colleagues are encouraged to come up with their own ideas and work on their own initiative. The lines of communication are kept short and the doors are always open. We work with passion and pride! Building a future for, where fun brings us together.
  • Hours per week: 8 hours
  • Competitive salary and travel costs
  • Flexible working hours
  • Department: Customer Service
  • Location: Eindhoven (Great public transport links and free parking facilities.)
Will we see you soon?
Are you excited about this vacancy and do you have the skills we are looking for? Send your resume and short motivation to Eelke Berkvens ( If you would like to know more about this vacancy, please feel free to send us an email as well.

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