Helpdesk Bedandbreakfast.nlFrequently asked questions and contact

Are you a guest or a B&B owner?

Find the answer to your questionFill in your question below


On, you can book B&Bs using non-binding reservation requests or directly confirmed bookings. On the page of the B&B, you can see which reservation method applies. Then, follow the steps on the page to book the B&B of your choice. Do you need help with this? Please feel free to contact us.

A reservation is not definite until it has been confirmed by both you and the B&B owner. doesn’t mediate in reservations. B&B owners are responsible for the handling of reservation requests themselves. It is possible that your reservation request escaped the attention of the B&B owner or that something else has gone wrong. We recommend the following:

  • Check the spam or unwanted e-mail folder in your e-mail program. It is possible that the answer of the B&B owner accidentally ended up in this folder.
  • Try to reach the B&B by telephone. Often, the telephone number is mentioned on the presentation page.
  • If this doesn’t help, we advice you to make a request at another B&B.


The rates are based on two persons per night, including breakfast and tourist tax, unless otherwise defined by the owner.

This differs per B&B. The owner will inform you about a possible downpayment.


The rules for cancellation differ per accommodation. It is possible that the owner will request a cancellation fee. Please contact the B&B about the applying cancellation terms.


When your reservation was made through, you will automatically receive an email after you check out. On the basis of this e-mail, you can write a review on

It is possible that you made a reservation with the B&B owner by telephone, or that the B&B owner corresponded with your outside our system. It is then possible that your reservation was not registered in our system. In this case you will not receive a review form.


Guest reviews are highly appreciated. Please respect the following guide lines when writing a review:

  • Only write a review if you actually spent the night in the B&B concerned.
  • Don’t just give grades, but further define your review as well.
  • Anonymous reviews or reviews that are placed under a false name can be removed.
  • The B&B owner or other stakeholders are excluded from participation.
  • Obscene language, discriminating and offending texts, advertisements, incorrect or deliberatelly damaging information are not allowed. has the right to alternate or remove reviews that do not meet the guide lines without further explenation.

We use cookies to provide you with the best possible service. You can find more information about this in our privacy statement.